Privacy Policy

1What information we collect

To provide services on the zc66 platform, we collect certain essential information. This is required to manage your account, verify your identity, and ensure secure transactions. We never collect data beyond what is necessary.

The above information may be collected directly from you (at registration), automatically (from your device), or from third parties (such as payment providers).

2How Your Information Is Used

Zc66 uses collected data only for specific, legitimate purposes. Your information is never used in ways that fall outside this privacy policy. The exact purposes are clearly outlined below.

• Account management: Your data is used to manage your registration, login, and profile settings.
• Service Delivery: Information is required for betting, payment processing, and bonus distribution.
• Identity Verification: Your information is used in the KYC process to meet national legal and regulatory requirements.
• Security Assurance: Your data is used to detect fraud, prevent money laundering, and protect your account.
• Customer Support: Relevant data is reviewed to resolve your complaints or inquiries.
• Responsible Gaming: To monitor gaming behavior and identify potential issues early.
• Service Improvement: Data is used for analytical purposes to improve the user experience.

3Data Sharing Policy

Zc66 never sells your personal information or shares it with third parties unnecessarily. Limited data sharing may occur solely to deliver our services or fulfill legal obligations.

• Payment Provider: Payment providers such as bKash, Nagad, Rocket, and banks receive the information needed to complete transactions.
• Game Provider: Information related to your gaming activity may be used for the operation of the relevant games.
• Law enforcement agencies: Information may be disclosed in response to court orders, government investigations, or other legal obligations.
• Regulatory Authority: Information may be shared at the request of licensing authorities or government regulatory bodies.

4Cookie Policy

Zc66 uses cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences. We use the following types of cookies:

• Essential cookies: These cookies are essential for maintaining login sessions and storing security tokens. Disabling them may prevent the site from functioning properly.
• Analytical Cookies: Used to understand which pages are viewed and for how long, and where users click — helping us improve the site.
• Functional cookies: These cookies remember your language preference, theme, and other settings.
• Marketing Cookies: May be used to show you relevant promotional offers. You can disable these at any time through your browser settings.

Most browsers give you control over cookies. Disabling them may limit certain features on the site. Contact support to learn more about our cookie policy.

5Data Retention Period

Zc66 retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal and regulatory requirements.

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified.

6Your data rights

Zc66 believes you should have full control over your own data. To that end, we uphold the following rights:

7Security Measures

Zc66 employs a range of technical and administrative security measures to protect your data. Our security infrastructure is built and maintained to international standards.

• 256-bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
• Two-Factor Authentication (2FA): An added layer of security is available when accessing your account.
• Firewall & Intrusion Detection: Advanced systems are in place to prevent unauthorized access.
• Regular Backups: Regular encrypted backups are taken to prevent data loss.
• Staff training: All our staff receive regular training on data protection practices.
• Penetration Testing: Third-party security experts regularly test our systems for vulnerabilities.
• Access controls: Only authorized personnel have access to specific data.

8Protection of minors

Zc66 strictly enforces an 18+ policy. Our platform is not intended for minors, and we do not knowingly collect any information from underage individuals.

• Age is verified at the time of registration.
• Age must be verified with a valid ID before withdrawals are processed.
• If a user is identified as a minor, their account will be closed immediately.
• Parents are encouraged to use parental control software on devices accessible to children.

9Privacy Policy Updates

Zc66 may update this privacy policy from time to time, due to changes in our services, new legal requirements, or technological developments.

• For significant changes, advance notice will be sent to your registered email address.
• Updated policies will be published on this page, and the "Last Updated" date will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.

We recommend visiting this page regularly. If you have any questions about changes, please contact our support team.

10Contact & Support

For any questions, requests, or complaints regarding this Privacy Policy, please contact our dedicated Data Protection team.

When submitting a data protection request, please include your registered email address and account number so we can assist you promptly. To learn more, visit our About Page or Terms and Conditions page.